We inspect and clean every piece before it goes on the site. Each item has a detailed description and high-quality photos showing its unique features and any signs of wear or flaws. For anything more, contact us and we'll gladly provide details.

Ring resizing is free on rings bought from us, subject to the ring's structure and condition. Other alterations, such as engraving or stone replacement, are possible on some pieces and may involve extra cost and time. An order that needs alteration is dispatched within up to 10 days. Please contact us before buying to check what is possible. An alteration can affect your return options, so we explain everything before we do it.

Yes. The site is protected with SSL encryption to keep your personal and payment details safe, and payment goes through secure payment gateways.

All purchases come in our signature Pick A Rock packaging. For a personal message or special gift requests, [contact us] and we'll arrange it in advance. You can also give a [gift card].

Clean gently with a soft cloth and avoid contact with harsh chemicals, water and perfume. Remove the jewelry before sports, cleaning or swimming, and store each piece separately to avoid scratches. For questions about a specific piece, contact us.

Yes, we ship to many countries. International orders ship with tracking and arrive in 6-14 days from dispatch. Shipping is ₪50 for orders under ₪1,000 and free from ₪1,000. Customs, import taxes and fees in the destination country are paid by the customer. See our shipping policy or contact us with any question.

We want you to love your jewelry. If you're not satisfied with your purchase, we accept returns or exchanges within 14 days of delivery, provided the item is in its original condition. Custom orders and resized pieces may not be eligible for returns. Please review our return policy for full details.

Yes, all materials in our vintage jewelry are authentic and have been verified by our experts. We provide detailed descriptions for each piece, so you know exactly what you’re purchasing.

Yes! We’d love to meet you. You can visit our store in Tel Aviv to see our collection in person. Check our Contact Us page for location details and opening hours.

You can reach us via WhatsApp, email, or through the contact form on our website. We’re happy to help with any questions or special requests you may have!