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Your Questions, Answered

How do I know the condition of the vintage jewelry before purchasing?

We carefully inspect and clean each vintage piece before listing it on our website. Detailed descriptions and high-resolution images are provided for every item, highlighting its unique characteristics and any imperfections. If you have further questions, feel free to contact us for more details.

Can vintage jewelry be resized or customized?

Yes, many of our vintage pieces can be resized or customized to fit your preferences. Please contact us before purchasing to confirm if the piece you're interested in is eligible for resizing or customization. Additional fees and processing times may apply.

Is the payment process secure on your website?

Absolutely. Our website uses SSL encryption to protect your personal and payment information. We also partner with trusted payment gateways to ensure a safe and secure checkout process.

What if I want to gift a piece? Do you offer gift wrapping or a personalized message option?

While we don’t currently offer a gift-wrapping or personalized message option directly through our website, we’d be happy to assist you with special requests. Please contact us, and we’ll do our best to help make your gift extra special!

How do I care for my vintage jewelry?

To maintain your vintage jewelry’s beauty and longevity, clean it gently with a soft cloth and avoid exposure to harsh chemicals, water, or perfumes. For more specific care instructions, refer to the care guide included with your purchase.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping rates and delivery times vary based on your location. Please visit our shipping policy page for more information or contact us for specific inquiries.

What is your return or exchange policy?

We want you to love your jewelry. If you're not satisfied with your purchase, we accept returns or exchanges within 14 days of delivery, provided the item is in its original condition. Custom orders and resized pieces may not be eligible for returns. Please review our return policy for full details.

Are the materials in vintage jewelry authentic?

Yes, all materials in our vintage jewelry are authentic and have been verified by our experts. We provide detailed descriptions for each piece, so you know exactly what you’re purchasing.

Can I visit your store in person?

Yes! We’d love to meet you. You can visit our store in Tel Aviv to see our collection in person. Check our Contact Us page for location details and opening hours.

How can I contact you if I have more questions?

You can reach us via WhatsApp, email, or through the contact form on our website. We’re happy to help with any questions or special requests you may have!

How to Choose Your First Piece of Jewelry

Are you buying for yourself or someone else? What's the occasion? What's your budget? Smart choices ensure value. Answering these will guide your journey to find the perfect jewelry. Need help deciding? You can send us a message or WhatsApp anytime about any question you have.

Contact Us For More Details

How to Accurately Measure Your Ring Size

Never worry about ordering the wrong ring size again! Simply follow the included instructions to measure your ring size accurately.

What's My Ring Size?

Pick A Rock Gift Card

The Perfect Gift for Any Occasion! Our gift card lets your loved ones choose from our exclusive range of products and experiences. With no expiration date and easy online redemption, it's the ultimate thoughtful gift.

Pick A Rock Gift Card